COMPANY POLICIES

Willie’s Marine, Inc. 2281 Industrial Blvd. Juneau, AK 99801 907-789-4831 Contact us: Orders- parts.service@williesmarine.com All Other Inquiries- admin@williesmarine.com

Privacy and Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. Your personal information will never be shared with any other entity.

Refund/ Return/ Cancellation Policy Should a refund be requested, the full refund amount will be provided as a credit to the credit card used at the time of purchase within

five (5) business days upon receipt of the returned merchandise.
Should a refund be requested due to overpayment, the amount due will be credited to the credit card used at the time of payment and will be applied within five (5) days upon confirmation of overpayment.

Shipping Policy
Any orders that have been placed by phone will be shipped within two (2) business days of receiving payment. If you require expedited shipping please inform us at the time your order is placed. Any shipping costs are included at the time your order is placed. Tracking information, if needed, should be requested by emailing parts.service@williesmarine.com. Include your name, order date and the item(s) ordered in the email.

~ Our commitment to your privacy and security is very important to us. Please contact us with any questions or concerns.


Family owned & operated